Covid-19 Services Information

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Covid-19 Information
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Latest Update:  02 April 2020

In a fast changing world, our circumstances are also changing, we have key staff located across the Borders who are able to accept instructions by telephone and email on our wide range of legal services including preparation of Wills, Powers of Attorney and family law matters.

Our property staff are working remotely and can be contacted by calling our usual office telephone numbers. If you are thinking of moving or want to discuss your future plans, sale or purchase, please call us.

We have cloud-based case and property management systems which means that all of our key staff members can work remotely/from home as and when required.

We are working hard to maintain our services to all of our clients.  If you need assistance on any aspect of law or property, please call us.  View contact telephone numbers.

25% Discount to NHS and Emergency Services

To all NHS and emergency services workers, we are offering a 25% discount on fees to say thank you for your bravery and commitment, we admire and applaud your work.  We are here to support you in your future endeavours.

Thank you NHS workers, Police, Fire and Ambulance Services.

Family Law

Our family law department is fully operational, the members of our family team can accept instructions and offer assistance by telephone or email. Our staff are working remotely and can be contacted by calling our usual office telephone numbers. If you require assistance on any aspect of personal and family law matters, please get in touch.

Court business and access to courts is currently restricted, please contact our family team for specific guidance.

Wills & Powers of Attorney

Our private client department can accept instructions and offer assistance by telephone or email.  Preparation of a Power of Attorney or Will, or ensuring that your Will is up-to-date, ensures that you and your loved ones are protected.  Get in touch with us to find out how we can support you during these challenging times.

Property & Estate Agency

The Scottish government have published advice and guidance on moving home, view ‘Coronavirus (COVID-19): guidance on moving home‘, which provides information for people buying and selling private residential homes in Scotland during the COVID-19 outbreak.

  • Buying, Property Search & Viewing Appointments

We have over 170 properties for sale, available to view here on our website.  You will find property schedules, Home Reports, photographs/video and floor plans in our property listings.

New properties are added to our website on a daily basis. Be the first to know about properties that match your requirements by registering for our property email alerts.

At this time, government instructions to ‘stay at home’ means in person viewings are currently not possible.  If you are interested in a property, please contact us by calling our usual office telephone numbers and a Property Sales Negotiator will provide assistance and more information about that specific property and sale.  We can record a booking for a future appointment, which will be scheduled with the seller as soon as the current restrictions to ‘stay at home’ are lifted.  Where the seller is happy to conduct a virtual viewing, we will connect buyer and seller to arrange a video call.

  •  Property Transactions

Registers of Scotland suspended the application record on 24 March to adhere to government restrictions and protect the health and safety of all of those involved in a property transaction.  This was followed by a recommendation by the Law Society of Scotland that solicitors should not proceed with settling cases until further information is available.

Interim measures (26 March) have been put in place to allow a very limited number of ’emergency’ transactions to proceed to settlement within the next week or so, where extreme adverse consequences would otherwise result.

These are unprecedented and fast changing times, we will continue to work in the best interests of all of our clients, please contact us for further information about individual property transactions.

  •  Selling & Pre-sale Valuations

We are currently offering desktop/remote valuations. If you are planning to sell your property, please contact us and we will discuss your property, provide advice over the telephone and carry out a remote valuation.  Our pre-sale valuation service is restricted to remote working due to government guidelines, in person valuations are currently not available.

We are proactively working with clients and prospective sellers in order that their properties can go to market as soon as the current restrictions are lifted.  As soon as we can instruct photography and Home Reports our clients will be ready to proceed to market.

Get in touch with us to find more on how we can support you during these challenging times.

Stay home and stay safe.

Latest guidance about COVID-19 from NHS Scotland and the Scottish Government

5 reasons to choose Cullen Kilshaw

The best local expertise

Cullen Kilshaw’s legal and property staff live and work in the Scottish Borders, and this wealth of local knowledge and expertise is invaluable in serving our clients. With nine offices across the region, we’ve been ingrained in the community for almost forty years.

Proven track record

Our track record speaks for itself. We’ve been providing legal services to clients in the Scottish Borders for nearly forty years, helping families across the generations at every step, from buying and selling properties to offering support in later life.

Value for money

As an ethical family law firm, we offer a high quality, yet affordable, service. Our legal, estate agency and conveyancing services offer a complete package that truly represents value for money.

The whole package in one place

At Cullen Kilshaw we value our clients, because we believe your success is our success. With our team of legal and property specialists we have the full expertise to guide you through every stage of your life, with a service tailored to fit your needs.

Marketing your property

From the valuation of your current property to handing over the keys to your dream home, Cullen Kilshaw has it covered. We will market your property through traditional and digital media to reach a wide audience of local and national buyers.