Now that we are settled in our new home here in the Borders, we want to thank Cassie at the Hawick office for helping us to negotiate the Scottish system and for helping to take the stress out of the move. It was a pleasure dealing with Cassie, her attention to detail, prompt responses and friendly manner made the process so much easier.
She kept us informed of progress on the day of the move and liaised with our solicitor in England brilliantly, ensuring that completion went very smoothly. We would highly recommend the services of Cullen Kilshaw for handling the purchase of a property in the Borders, especially for anyone looking to move from south of the border.
T. & J. A., March 2022
I would like to express our gratitude to the Peebles Sales team for their professionalism, confidence and positivity during the recent sale of our property.
Nothing was too much trouble, helpful advice was always on offer and we were guided to a successful sale and a good price.
Morag exemplifies everything you want in an excellent agent, many thanks. Also thanks to Jennifer who tied up all the loose ends.
A very good experience, we highly recommend CK.
A. & E. D., March 2022
I would like to thank you and all involved at Cullen Kilshaw for all your efforts in attending to my late mother’s estate from beginning to end.
You have gone above and beyond to ensure a smooth process given the difficult circumstances.
I am most grateful for all of your help and professionalism.
C.B., February 2022
I could write chapter and verse at great length to express my grateful thanks to all involved in the recent sale of my property, but will instead just say simply:
• Expert professionalism from start to finish
• Expert advice and care throughout
• Friendly and approachable teamwork
• Reassuring and helpful at all times
• Many safe pairs of hands
• Effective and sensible sales protocol
I felt as I was as as special to them as they were to me. My grateful thanks to you all.
M.J., November 2021
A big thank you to Lesley in your Hawick office for all her support and advice, and working in her own time to get us over the line. An absolute star!
She have given us reassurance and thorough advice throughout, and kept us fully updated. It has been great to work with her, Lesley has given us total confidence in every step of the process.
J. & J. A., September 2021
I would like to give some feedback on the exceptional personal service I have had with Cullen Kilshaw as a whole but in particular Amanda, Lauren and Nicola who I have had numerous calls and email correspondence with. Especially Amanda and Lauren, they really have been extremely helpful, answering all my questions and giving me such valuable advice and guidance. They have responded to all my emails and returned every single call I have made. You really do have an excellent, dedicated and extremely helpful team. We know for certain that we will be using Cullen Kilshaw to sell and buy our property as we feel we would be in excellent hands and that although it can be a stressful process we would feel confident that the support we would receive from your company would make the process a smooth as possible.
K. T-L., August 2021
A big thank you for all your work, help and advice with the very successful sale of my beloved wee home.
You have made, what is quite a stressful process, really straightforward.
You should be very proud of your team and each and every one of you have been so friendly, helpful and professional to deal with.
D.H., July 2021
As recent clients of Cullen Kilshaw, Kelso we recently completed the sale of our property in Kelso. We would like to express in writing to you personally our appreciation of the work carried out on our behalf by Sally Pringle. The sale was compromised by COVID and other issues beyond our control. Sally went above and beyond her role as negotiator on our behalf throughout the process. Sally deserves recognition for her efforts and she is a credit to your company. We are retired property professionals and had a property management business. We have dealt with numerous estate agents over many years both buying and selling properties. Sally went the extra mile and surpassed all our expectations.
K. & G. C., June 2021
A note firstly to thank you and all the team for your efforts in achieving a sale of my property so speedily. The service I’ve received from you (Lauren), Amanda and Lesley has been first class. Initially, I was looking at other agents as well as CK however all my dealings with Lauren in deciding to choose CK were professional, flexible and efficient: it felt like I was important and that you really wanted my business. You were on time for prearranged calls, responded quickly to any queries and were prepared to be flexible in your terms and conditions to win the business. Amanda kept me informed throughout the (short!) viewing and offer process and then I was seamlessly introduced to Lesley for the conveyancing process. A huge thank you especially to Lesley for guiding me through, I very much valued your measured advice. I will certainly be recommending CK. Thank you all again.
D. P., March 2021
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