Emergency Contacts

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Emergency Contacts

Lettings Repairs and Emergency Repairs

If you are a tenant and have a maintenance issue or an emergency with your property, please visit our reporting page and complete the required information to report the problem.

Please visit Cullen Kilshaw Lettings repair reporting page.

Emergency repair examples include:

  • Flood or fire – please call 999
  • Smoke alarms sounding or not working
  • Blocked and overflowing drains
  • A blocked toilet (where there is only one toilet)
  • Serious structural damage
  • Complete loss of electricity supply
  • Complete heating or hot water failure
  • Being locked out of the property if the lock is faulty or key has snapped in the lock
  • Your property is insecure such as unable to close windows or external doors


In the case of an urgent legal enquiry that needs to be dealt with before our offices re-open you can call the telephone number below to speak to someone or leave a message which will be picked up on in early course.

For an urgent legal matter including ongoing family law matters or if you need to speak to someone about a Will  you believe we are holding, please call 01896 800774.

Property For Sale Urgent Enquiries

For urgent property enquires that need to be dealt with before our offices re-open such as short notice cancellation of weekend or evening viewing appointments, please call 01896 661118.